The Power of Trust for Teams

This course provides an in-depth and practical approach to the “ONE thing that changes everything”, namely trust between managers, employees and customers. Progressive companies and teams have realized over the past few years that a culture of trust accelerates communication, speeds up the sales process, and enhances employee engagement as well as customer loyalty. Frequently misunderstood as a ‘soft skill’, trust turns out to be a catalyst in daily business interactions and is intrinsic to motivation: In a trust-based culture, employees love to come to work each day.

Trust can be broken and trust can be rebuilt every day: This highly interactive program turns trust building into a personal experience you can apply immediately.

You will learn how to:

  • Evaluate different levels of trust within a team
  • Initiate conversations that build trust
  • Leverage diversity in a virtual or a physical team more effectively
  • Engage team members more successfully
  • Connect employee development and trust building
  • Discover the strong connection between strengths development and trust building
  • Create a strengths and trust based company culture
  • Experience more self trust in daily challenges

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Session Topics:

  1. Personal credibility – How real is trust?
  2. The Biology of Trust – The first and second brain
  3. Eight proven behaviors that create trust
  4. The concept of ‘Smart Trust’
  5. Restoring trust when it has been broken

Duration: 1 session of 45 minutes